Dear Kim,
We want to express our appreciation for the tremendous, professional job that you did in selling our moms condo and assisting us with her estate. You took care of so many details, followed up meticulously every step of the way, and you were very informative and helpful. Your experience and knowledge were invaluable in dealing with issues that we would have had no idea how to handle. You always responded promptly to any questions we had and were patient with our response on any thing you needed us to do.
You were especially impressive when the first buyer died and you hardly missed a stride in finding another buyer and wrapping up the deal.
You certainly earned your money. We are so glad that we decided to go with a real professional like you rather than going to a discount broker or trying to do it ourselves. I can’t imagine how we would have done it without your dedicated knowledge and assistance.
In short, we are very pleased with the job that you did and it was a pleasure working with you.
Lending us a Fax machine because we are so far away was another nice touch. How shall we get it back to you?
Sincerely,
Jack & Kathleen T.