PROBATE AND TRUST HELP

I recently had the task of selling my mom’s house in La Mesa. We had received some recommendations for real estate agents from a close family friend and after speaking with them and feeling perhaps our goals or views didn’t align, I scheduled a few more appointments with agents familiar with the area where my mom and I were selling.Kim and Ashlie showed up to our appointment by far the most prepared, with an extensive list of comps, and a clear plan moving forward for putting the home on the market. Their presentation was seamless, clear, strongly actionable and the relationship and rapport between mother and daughter, was wonderful and warm. In addition to providing ample comps, a suggested starting price and a clear plan, Kim also provided visual materials more suited to someone in my mom’s demographic: a bound book and booklets explaining the process and introducing themselves. This last detail meant a lot to my mom, it made the process feel accessible to her and it was a part of why we chose Kim and her team.Another special moment at that initial meeting was Kim asking me what I wanted to accomplish with the sale of the home. She listened carefully to my answer and repeated it back to me very thoughtfully in her own words, to really let me know she was listening and understood my motives.I can’t say enough positive things about Kim and Ashlie. We were working concurrently with two other Real Estate Agents for the sale of our home in Pasadena as well as the purchase of a home on the East Coast and consistently our experiences with Kim blew the others out of the water. She was responsive, communicative, pleasant and followed through without fail and quickly! She set expectations and followed through to a T.My mom’s home was staged, listed, sold and closed in just under a month. And all of this in spite of the fact that after inspection it was found there was extensive repair work needed on the in-ground plumbing and sewage system. Kim and her team handled it extremely well and with an efficiency and speed that was incredible. The whole time she communicated everything with us quickly and clearly. She was honestly a dream to work with, better than we could have hoped for. I can’t overstate how impressive their handling of the situation was.She and her team are rare jewels. I can’t recommend them highly enough.And shout out to Laura who always handled administrative tasks seamlessly!

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After my Mom passed away, we used Kim and Ashlie and others on the Horizon team to sell her home. These two did such a wonderful job. They took care of every detail along the way and always kept us up to date with frequent phone calls, emails and text messages. We had a few unique and difficult challenges that they handled so professionally and patiently. They really made some rather difficult situations much easier to handle. From sitting down with us the first time we met until the final title papers were signed, the Horizon team was there to assist us. I give Kim, Ashlie and Horizon my highest recommendation.