PROBATE AND TRUST HELP

Living out of state, I needed somebody who knew the California probate ropes and the unique challenges that would be encountered. Kim and her team excelled in making this sale happen. Experience with the probate process would have been welcome enough, but she also had the right contacts to get things done, and get them done quickly and effortlessly. By the time I had thought of a potential roadblock, she already had solutions lined up. I am particularly appreciative of the frequency and quality of the regular progress contact points. She even delivered timely, brief but effective videos on what to expect next and how it should be handled. Due to the expertise and diligence of Kim and her team, my trips from Arizona were absolutely minimized. Believe me, she knows what she’s doing. Thank you, Kim and Horizon Real Estate!

I recently had the task of selling my mom’s house in La Mesa. We had received some recommendations for real estate agents from a close family friend and after speaking with them and feeling perhaps our goals or views didn’t align, I scheduled a few more appointments with agents familiar with the area where my mom and I were selling.Kim and Ashlie showed up to our appointment by far the most prepared, with an extensive list of comps, and a clear plan moving forward for putting the home on the market. Their presentation was seamless, clear, strongly actionable and the relationship and rapport between mother and daughter, was wonderful and warm. In addition to providing ample comps, a suggested starting price and a clear plan, Kim also provided visual materials more suited to someone in my mom’s demographic: a bound book and booklets explaining the process and introducing themselves. This last detail meant a lot to my mom, it made the process feel accessible to her and it was a part of why we chose Kim and her team.Another special moment at that initial meeting was Kim asking me what I wanted to accomplish with the sale of the home. She listened carefully to my answer and repeated it back to me very thoughtfully in her own words, to really let me know she was listening and understood my motives.I can’t say enough positive things about Kim and Ashlie. We were working concurrently with two other Real Estate Agents for the sale of our home in Pasadena as well as the purchase of a home on the East Coast and consistently our experiences with Kim blew the others out of the water. She was responsive, communicative, pleasant and followed through without fail and quickly! She set expectations and followed through to a T.My mom’s home was staged, listed, sold and closed in just under a month. And all of this in spite of the fact that after inspection it was found there was extensive repair work needed on the in-ground plumbing and sewage system. Kim and her team handled it extremely well and with an efficiency and speed that was incredible. The whole time she communicated everything with us quickly and clearly. She was honestly a dream to work with, better than we could have hoped for. I can’t overstate how impressive their handling of the situation was.She and her team are rare jewels. I can’t recommend them highly enough.And shout out to Laura who always handled administrative tasks seamlessly!

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